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  • Our Performance

    Punctuality and Reliability Table  

    Arriva Trains Wales along with all of the train operators within the UK operate to punctuality and performance standards that are set by the government's Department for Transport (DfT).

    Every four weeks we update train punctuality and reliability figures, display them at our major stations and for ease and convenience they are also available below.

    Overall the number of trains we ran on time under our Passengers Charter was as follows:

  •   

    Service Group
    		 Punc last 4 weeks
    		 Punc last 12 months
    		 Rel last 4 weeks
    		 Rel last 12 months

    Void days

    (Annual tickets)

    Void days

    (Monthly tickets)
    Cambrian 95.5% 95.9% 99.9% 99.8% 0 0
    Marches 96.6% 95.3% 99.6% 99.5% 0 0
    Wales - England
    		 98.1% 97.3% 99.8% 99.7% 0 0
    South, West and Central Wales
    		 93.6% 94.7% 99.9% 99.8% 0 0
    Valley Lines
    		 98.3% 97.8% 99.7% 99.7% 0 0
    North Wales Inter Urban
    		 98.4% 97.9% 99.6% 99.5% 0 0
    North Wales Rural
    		 97.1% 96.2% 99.8% 99.7% 0 0

     

    Period Dates: 25 July to 21 August 2010